Country Financial Car Insurance Company Review
Country Financial Insurance Company is a comprehensive insurance agency offering coverage to consumers in 17 states. Country Financial has been established for over 80 years and offers a wide range of products.
Country Financial’s insurance products include automobile insurance, home and renter’s insurance, life insurance, disability insurance, and more. In addition to insurance, Country Financial also provides a range of financial products and services. Customers can get mutual funds, trusts, retirement accounts, and other investment services from Country Financial.
Country Financial Background and History
Country Financial was established in 1925 as a fire and lightning insurance firm. Over time, the company expanded to offer a broader range of insurance services and financial products.
Beginning in the 1960s, Country Financial started expanding through acquisition. The company bought out smaller insurance companies across the United States, expanding their market reach. Through acquisition of firms such as Mid-America Fire and Marine Company, Northwest Farm Services, and MSI Insurance Companies, Country Financial expanded their reach from Alaska to Massachusetts, allowing them to service insurance customers across the country.
Currently, Country Financial is operating in 17 states. However, the company has a network of alliances with other insurance companies and providers that expands its reach to 40 states.
Services, Features, and Benefits Provided by Country Financial
Country Financial provides a wide range of car insurance options. In fact, the company prides itself on never providing a one-size fits all approach to auto insurance. Country Financial boasts that each policy it provides is especially tailored to the specific needs of the policyholder.
The policies that Country Financial offers include policies designed specifically for new cars, as well as standard liability, collision, comprehensive, bodily injury, and property damage protection.
In addition to these standard coverage and policy types, Country Financial also offers some unique features and benefits. For example, the company advertises uninsured and underinsured motorist coverage, emergency road service, safety glass coverage, motorcycle insurance, and trip interruption coverage.
Each Country Financial Insurance auto insurance policy is hand built by an agent. The services provided and levels of coverage are determined based on the needs of the policyholder and the specifics of the vehicle.
Additionally, they offer a range of discounts that qualified drivers can take advantage of to save money on their insurance policy. These include discounts for students or college graduates, defensive driver discounts, anti-theft discounts, and multi-policy or multi-car discounts. Country Financial also offers some unusual discount packages such as the engaged couple discount!
One of Country Financial’s most unique auto insurance policies is called the Keeper®. This policy is specifically designed for customers with newer automobiles. With this plan, a policyholder can get the full retail replacement value of their vehicle for up to four model years after the purchase. This is especially attractive to customers who are concerned with the loss of value that occurs after the purchase of a new car.
Country Financial Facts and Stats
Country Financial currently serves approximately one million households and businesses in the United States. In addition to operations under the brand of Country Financial, the company also does business through its affiliates, Cotton States Insurance and The Middle Oak Insurance Group.
Country Financial is a privately held company, meaning that it is not obligated to share its financial and profitability information with outside sources. However, Country Financial strongly promotes its financial strength. The company has an A+ rating from both A.M. Best and Weiss.
Country Financial is also a Fortune 1000 company for many years running. Currently, Country Financial is listed as #624 on the Fortune 1000 list of America’s largest companies. Country Financial reported an approximate $3.2 billion in revenue in 2011.
Country Financial Insurance Review
Country Financial has been rated with three stars in all categories from J.D. Power and Associates. Three stars designates “about average” in J.D. Power ratings system. Country Financial received three stars in the categories of billing and payment, contacting the insurer, policy offerings, and pricing. Overall customer satisfaction also received a three star rating.
This evaluation by J.D. Power and Associates placed Country Financial ahead of many major competitors, such as Esurance, Farmers, and GEICO. However, Country Financial still lags behind some of the big names in insurance, like Amica and USAA.
Customers have had mixed reviews regarding Country Financial automobile insurance. Overall, the company receives generally high marks for cost of policies and responsiveness of claims. Customers have noted that the process of applying for and receiving a new policy is fairly easy and Country Financial representatives are easy to reach.
Country Financial auto insurance operates in 17 states and offers a variety of creative discounts for policyholders. For those in the market for new auto insurance, Country Financial may be a company to consider.